1How do you place an option?

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Not quite sure when you’ll be travelling? You can place an option for a maximum of 7 days when you make your booking.

Once you have validated your journey, select “place an option and pay later”.

Your booking will be blocked for you. You will be sent an e-mail confirming the date and time until which the option is valid.

This facility is offered for all but the most attractive rates.
You want to be sure not to forget the confirmation time? Rest assured, you will receive a free e-mail reminder before the time limit.

After the time limit, your booking will be automatically cancelled.

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2Opening of ticket sales

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For travel by TGV, Corail, Lunéa, TER, Intercités,Thalys, Artesia:
Tickets go on sale 3 months in advance, except for the following periods:

• Travel from mid-December to mid-January: tickets on sale from mid-October
• Travel from early February to early March: tickets on sale from early November

For travel by EUROSTAR:
Tickets on sale 4 months in advance.

For travel by ELIPSOS:
Tickets on sale 2 months in advance.

For travel by iDTGV, iDNIGHT:
Tickets on sale 6 months in advance.
To take advantage of our cheapest deals and start saving, book now!

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3How can I reserve a train ticket for my pet ?

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Train ticket reservations for animals are not yet available on our site.

You can reserve this service:

In Belgium:

Boutique RAIL EUROPE
Galerie Porte Louise, n°255, Magasin 27
1050 Brussels

In France: at counters in all stations, in our SNCF sales outlets or in authorised travel agencies.

You benefit, on the ticket price for your pet, from a 50% reduction on the full fare of a 2nd class ticket, even if you travel in 1st class.

However, if your pet is very small (weighting less than 6 kg) and you transport it in a bag or basket that is not larger than 45cm x 30cm x 25cm, you will only pay a maximum of 5.10 euros.

On board of Thalys, you can bring your pet along free of charge if it does not weight more than 5 kg. It must be in a bag or basket that is not larger than 55 cm in length, 30 cm wide and 30 cm high.

For animals over 5 kg, you must purchase a pet ticket (35% of the Librys rate in Comfort 2).

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4Reserving a ticket with an SNCF reduction or an SNCF advantage

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Click on the "Reservations" icon from the home page on the www.tgv-europe.com site.


 
Enter the information concerning your trip (date, times, number of travellers, etc.).

For question 2 "Who is travelling?", you can select the card or subscription that each of the travellers may hold:
 
Discounts and subscription cards are displayed in the "no card or subscription" pull-down menu

 The Grand Voyageur card and the loyalty programmes are displayed in the "no loyalty programme" pull-down menu.

Click on "Search now". The search engine will offer the best rates that are available, taking your subscription or loyalty card into account.

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5Reserving for a group (more than 6 travellers)

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www.tgv-europe.com only supports reservations for up to 6 passengers travelling together.

To reserve for more than 6 people travelling together, please use the other SNCF sales outlets:

In Switzerland:

Rail Europe Suisse
Rue de Lausanne 11-15
1211 Genève

In France: at counters in all stations, in our SNCF sales outlets or in authorised travel agencies.

Estimates for groups of 10 or more people are not available on the Internet. For information regarding a group estimate, please send your request by email to the following address: gruppenreisen@raileurope.com

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6Reserving a train ticket for another person

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To reserve a ticket on www.tgv-europe.com for another person, you can:

Select send to my home when you are on the summary page of your order. If you would like the traveller to receive the ticket or tickets, enter the traveller's name and address. Tickets sent to a home are not nominative.

Select retrieve from self-service terminal in French stations when you are on the summary page for your order. You must have the dossier reference number and the name associated with it in order to retrieve the tickets.

When retrieving tickets on site and for tickets sent to a home, the tickets are not nominative.

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7Reserving a ticket for a disabled traveller

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With Access + SNCF makes a service available to you that will allow you to travel and to move about more easily in its stations and trains.

By providing a free and uninterrupted welcoming and accompanying service, from your entry at the station until you leave your destination station, the entire company is involved in guaranteeing you a successful trip, regardless of your handicap.

The Access Plus service is currently available in certain stations.

So that, whatever type of handicap you may have, you can freely contact the Access Plus Service Centre, several contact methods are available to you:

- Email: accesplus@sncf.fr
- Internet: www.accesplus.sncf.com

On board of Thalys, an area has been especially adapted in cars 1, 11 and 21. The toilets are located near your seat and are wheelchair friendly.

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8Téoz éco

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A new way to travel on the Paris-Toulouse route with Téoz Eco!

Fridays to Mondays inclusive, one train daily in each direction between Paris and Toulouse.
Ecological and cheap!

DISCOVER A NEW WAY TO TRAVEL WITH TEOZ ECO
Travelling with friends or family? Try our specially-fitted compartments.
And why not book a bed? Couchette compartments are available on these trains.
Travelling alone? Relax in our reclining seats and enjoy a peaceful journey.

COMPARTMENTS (2ND CLASS)
A compartment is a convivial option for travelling with friends and family. Settle into our blue velvet seats to enjoy a game of cards, have a chat and catch up in privacy without disturbing other passengers.
The compartments seat 6 (3 persons on each seat).

SEATS WHICH RECLINE TO 45º IN SECOND CLASS
To make your journey as comfortable and restful as possible, our seats recline to 45º. Listen to your MP3 player, watch a film on your laptop or take a nap "in your own little bubble"... the latest in travel comfort and autonomy.
Seats have adjustable head and foot rests and their own individual lamp.

COUCHETTES (1ST CLASS)
A new way to travel in peace and quiet. Read lying down or sitting up - the choice is yours, just like at home. Have a lie down and, if you are travelling with children, they can take a nap too.

The compartments comprise 4 broad couchettes allowing you to sit or lie down in comfort.
Blinds allow you to block out the light.

On-board catering
The Services Car provides vending machines for snacks and hot and cold drinks.

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9The Train + Avis formula

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The Train + Avis formula is an offering resulting from the partnership between SNCF and the AVIS car hire company. This exclusive offer allows you to reserve a car and your train tickets and take advantage of the best prices on the market.

You will be asked to present your train ticket associated with your Avis car hire as proof on the day you collect your car at the Avis agency.

The General Public Leisure and General Public Business Offering":

Payment is made when you collect the vehicle at the hire agency. This offer can be cancelled or modified without charge.
It's very easy to take advantage of the many benefits that this package offers:


1.    First select your train ticket on www.tgv-europe.com.

2.    Click on  "Add a car TRAIN+Avis" on the "your Travel Choice" page.



3.    Ask for an on-line estimate in order to take advantage of the many benefits that this package offers.

4.    Complete the form.

5.    Tick the general terms of sale.

6.    Confirm.

Pour toute information complémentaire, envoyer un message

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